Players quitting -

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Titus
Posts: 394
Joined: Wed Jan 05, 2011 1:44 pm

Re: Players quitting -

Postby Titus » Fri Mar 16, 2012 9:40 pm

Dont waste GMs time, let them focus on server upgrade .

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Jarlaxle
Posts: 441
Joined: Sun Jan 31, 2010 9:20 pm

Re: Players quitting -

Postby Jarlaxle » Fri Mar 16, 2012 9:41 pm

He has a legitimate reason to be annoyed. It doesn't matter what his reasons are, they are irrelevant.

From what I understand his friend asked for a migration 4 months ago. AT THAT TIME, he followed all the requirements and it was allowed. Now the customer service being crappy as it is, took them 3 months to reply to his ticket and asked if he wanted to transfer still and he said yes. I found it quit funny that he needed another ticket opened instead of just staying on that ticket and doing it after he said yes. Now he is saying he can't do it and changed his mind.

He followed all the rules of migration at that time and it was legal but now he is being punished for their lack of customer service in taking so long that there are new rules up.

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GMSignPainter
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Location: Lyon - France
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Re: Players quitting -

Postby GMSignPainter » Fri Mar 16, 2012 9:43 pm

I think some people still also fail to understand I am alone taking care of about 150+ players. It's not like I can do things by just snaping my fingers.

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Jarlaxle
Posts: 441
Joined: Sun Jan 31, 2010 9:20 pm

Re: Players quitting -

Postby Jarlaxle » Fri Mar 16, 2012 9:48 pm

GMSignPainter wrote:I think some people still also fail to understand I am alone taking care of about 150+ players. It's not like I can do things by just snaping my fingers.



What happened to your other GM's? I thought you had 4 other GM's? I know I sound kind of grouchy but it's only because I love DR and want to see it succeed for many years to come.

My offer still stands if you need help with customer service just contact me via pm or email.If you take care of this aspect of the server everyone would be super happy in the long run. Even if you have to write a program to limit people, which I understand and delay a maintenance it would be worth it imo.

Happy customers = spending customers.

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sillon
Posts: 847
Joined: Wed Sep 01, 2010 2:37 am

Re: Players quitting -

Postby sillon » Fri Mar 16, 2012 10:24 pm

Jarlaxle wrote:He has a legitimate reason to be annoyed. It doesn't matter what his reasons are, they are irrelevant.

From what I understand his friend asked for a migration 4 months ago. AT THAT TIME, he followed all the requirements and it was allowed. Now the customer service being crappy as it is, took them 3 months to reply to his ticket and asked if he wanted to transfer still and he said yes. I found it quit funny that he needed another ticket opened instead of just staying on that ticket and doing it after he said yes. Now he is saying he can't do it and changed his mind.

He followed all the rules of migration at that time and it was legal but now he is being punished for their lack of customer service in taking so long that there are new rules up.

+200
This is what happened.
Now alot of people comment without reason talking about balance, my friend LordAres also never log lack of motivation playing on a nation without friends. How nation balance will work Forcing him to stay in vyseus if he dont play there? Breton going to play active in vys also, but this isnt what matter.
My friend applied with all requeriments and still apply yet, He even found a D3 > higher dual than his char.

Dont try to save Vyseus and game balance with us because it not going to happend, Vyseus was unbalanced for long time dont try to use my friend LordAres and Breton as "scapegoat"..

You modified the rules yesterday, starting from now exchanges arent allowed til nations get closed.
So my friends applied and did formed their tickets in time before you change rules.
Lack of support its YOUR fault, professionalism does mean to have a nice and fast support GMTeam also, If you dont have time to mannage a server it doesnt give you any reason to make your players pay for it.

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Gaz
Posts: 651
Joined: Thu Nov 12, 2009 12:00 am

Re: Players quitting -

Postby Gaz » Fri Mar 16, 2012 11:49 pm

sillon wrote:Stax, BOCKLOVE, BuLeGoN, SpyRoS, Total0wnage, Jimmy, Hinder, Zarathoga, Angelwind


Who are these people?

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Fathertime67
Posts: 543
Joined: Mon Jun 27, 2011 9:22 am
Location: South Carolina, USA

Re: Players quitting -

Postby Fathertime67 » Sat Mar 17, 2012 12:11 am

I understand what he's saying Jarl (by GMs sticking to what they say and following through), but he acts like Yilseans are the only ones not getting tickets solved. Everyone has tickets unsolved. I think the GMs should do the transfer for him though, cause that ticket was made before the rules changed. And btw, I'd like to see all of those characters that he listed that're gonna "quit", not show up at BM tomorrow. I guarantee you a few of them will show up. They never quit. I remember them making a topic like this a few months ago. Apparently a good bit of AV was gonna quit. Did that happen?...Nope!
Blake

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SimpleStupid
Posts: 1480
Joined: Wed Feb 23, 2011 5:17 am

Re: Players quitting -

Postby SimpleStupid » Sat Mar 17, 2012 12:15 am

I think GM team should change the imigration system a bit as below.

First, the highest unbalanced population nation shouldnt get transfered in.
Second, the lowest unbalanced population nation shouldnt get transfered out.
Third, transfer from highest pop nation to lowest pop nation should be set as high priority.
Fourth, remove the exchange option, totally shit.
顺风速上可装逼,逆风回城可挂机 8-)

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Toni
Posts: 984
Joined: Tue Dec 08, 2009 11:16 am

Re: Players quitting -

Postby Toni » Sat Mar 17, 2012 12:26 am

SimpleStupid wrote:Fourth, remove the exchange option, totally shit.
Zero Tolerance
Fayen

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sillon
Posts: 847
Joined: Wed Sep 01, 2010 2:37 am

Re: Players quitting -

Postby sillon » Sat Mar 17, 2012 12:33 am

ReturnFighter wrote:i waited 3 months to exchange. still nothing happns.
is it ok for a player wait 3 months ?
pls transfer me asap.
this is the last time i ask any GM to exchange me.
i dont want play a game that took 3 months still cant solve a request
no one want.

This was extracted from viewtopic.php?f=13&t=17758&p=95991&sid=c1a7b1872050c28ffc5745ca216987c4#p95991 when he had the same trouble as my friend. But the difference ReturnFighter got "Exchanged" and my friend dont. How is this? only migrations can be done to go out from yllse to zypern or vys??
Exchanges should be allowed its a deal between players or individual characters, while it was allowed by rules this have to be done by GMTeam. If ticket was made before you change the rules you have to deal with it, stop doing crap with us.

FatherTime wrote: Zyp players have unanswered tickets also. GMs don't go "Oh that's a Yilse ticket, let's skip it and go to the next."

My friend´s ticket isnt unanswered dude, go read all this again. My friend´s ticket are already replied and GMSignPainter asked him if he still want to move 3 months and half after he created the Ticket, so the answer is YES, go finish my friend ticket GMSP, my friend apply to the rules in the time his ticket was created, AND APPLIED FOR 3 MONTHS AND HALF AFTER IT til yesterday when you changed the rules just to not let him Exchange.
Not our fault if you dont solve tickets in time.


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