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o.o weird

Posted: Thu Sep 01, 2011 7:00 pm
by JuNyP
someone makes a clear claim, with the true, and without fight and delete it? or I'm wrong? '-_-

Re: o.o weird

Posted: Thu Sep 01, 2011 7:31 pm
by JuNyP
days ago u did a post asking for dagger pegasus.. topic deleted or clossed ... you deleted that???
and today saw a post of colo asking as gm's do ticket.. what order they used.. and too deleted?

mb i'm wrong.. only asking...

Re: o.o weird

Posted: Thu Sep 01, 2011 9:07 pm
by ExtraOrdinary
Jun, its true. My post got deleted and I just noticed it. So sad ... I where just asking whats the process they use to solve items because i been talking with Tempest (the one that ALWAYS reply to me) and he said they ddnt reached my bro´s ticket yet. But when I checked on my tickets i founded GMs did solved a ticket that i make a week after my bro`s one.
So i founded this odd and asked about whats going on, how they checking items.

Re: o.o weird

Posted: Thu Sep 01, 2011 9:17 pm
by GMSignPainter
Not me who deleted and I have no clue who did neither for what reason.

Re: o.o weird

Posted: Thu Sep 01, 2011 10:01 pm
by csguarezi
Bocklove wrote:wat



GM TEAM can u ban tihs fake please?

Re: o.o weird

Posted: Thu Sep 01, 2011 10:05 pm
by csguarezi
JuNyP wrote:days ago u did a post asking for dagger pegasus.. topic deleted or clossed ... you deleted that???
and today saw a post of colo asking as gm's do ticket.. what order they used.. and too deleted?

mb i'm wrong.. only asking...


U rigth.. someone deleted the my and colo post about tickets.

Re: o.o weird

Posted: Thu Sep 01, 2011 10:06 pm
by ExtraOrdinary
GMSignPainter wrote:Not me who deleted and I have no clue who did neither for what reason.

restore it ? :W:

Re: o.o weird

Posted: Thu Sep 01, 2011 10:22 pm
by GMSignPainter
csguarezi wrote:
Bocklove wrote:wat



GM TEAM can u ban tihs fake please?

Done, this was Reece, deleted him. He's no more welcomed on these forums.

Re: o.o weird

Posted: Thu Sep 01, 2011 10:24 pm
by lemonbone
lol fake bocklove

Re: o.o weird

Posted: Fri Sep 02, 2011 2:15 am
by GMTempest
The order of tickets is usually by date. This may change if the following happens:
-Another ticket is more urgent (I.E, new hack found, server crash, etc.)
-The ticket requires pending information from the ticket creator (I.E, char name, dates, etc.). During this time, other tickets are done.
-The ticket requires internal discussion from the GM team (I.E, occurrences that are not within the rules). During this time, other tickets are done. Non-GM players will not know if their ticket is pending internal discussion, that is to our knowledge only.
-Time constraints. If the support staff does not have enough time for the day to complete the ticket but has time to do another, he/she can do another. I.E, if the support staff only has 10 minutes left to do tickets but the earliest ticket requires 30 minutes, he/she can choose to do another ticket instead.

There may be other things that can cause the order of tickets to change.

If your ticket has not yet been done, assume one of the above has happened.

Lastly, topics regarding late tickets/ etc., are not allowed. I already know most of you have already read this but here it is again: viewtopic.php?f=13&t=8203 .