I would say It is a very stupid post, but since I dont know the person who posted it, i will happly explain it:
- RCs are ingame to "Moderate" and prevent people from doing bad things. The player's intention was to Harass. If I was in the RC's position, I would do the same (but I would contact the player so he would know wtf is going on lol). He wasnt unprofessional. He was just unexperienced. He will learn soon. Its way better to prevent people from doing something wrong, than let he do it and punish. I will always be in for prevention.
- I believe the UI point is done, since a lot of people answered it.
Please. Its not a big deal. Its not serious like you are trying to make it look. This is not a professional team. Everyone knows that. They do it for free.