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Password incorrect for !!!
Posted: Mon Jun 28, 2010 7:34 pm
by Malakand
I registraded a new bank character and i was like using it for 10 mins or so, then i logged out and tried to relog and it said i have a entered a wrong pw, then 10 minutes passes by i try again and it alows me in with my new char, then i logout and try to relog, again it says i got wrong pw, and i can not log in on webpage to,HELP!!
Cus it seems to be a bug or something.
Re: Password incorrect for !!!
Posted: Mon Jun 28, 2010 7:48 pm
by GMNyx
open a ticket and put your secondary password + account ids in the ticket and new password will be emailed to you
Re: Password incorrect for !!!
Posted: Mon Jun 28, 2010 7:54 pm
by Malakand
GMNyx wrote:open a ticket and put your secondary password + account ids in the ticket and new password will be emailed to you
i registrated a another character and same thing happened :S for some time i can log in, then bug comes, and after some time i can log in again, untill the error occours again.
Re: Password incorrect for !!!
Posted: Mon Jun 28, 2010 8:23 pm
by Caretaker
GMNyx wrote:open a ticket and put your secondary password + account ids in the ticket and new password will be emailed to you
Someone actually reads them @@? Been waiting for 9 days with quite simple problem.
Re: Password incorrect for !!!
Posted: Tue Jun 29, 2010 1:23 pm
by GMNyx
some statistics:
300+ completed tickets
30-40 tickets waiting for additional info
4 tickets not answered or waiting for policy
if you are one of those ppl who accidentally dropped your items or sold them to npc you need to stay tuned untill team has finalized a policy about them
Re: Password incorrect for !!!
Posted: Tue Jun 29, 2010 1:47 pm
by GMNyx
check your email. case solved