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my item lost please chekc ticket
Posted: Wed Sep 17, 2014 11:21 pm
by Seoul
Dear admin team
I think I needed to clarify the problem that I was experiencing, so I decided to open a new ticket. The new ticket number is now 910687. I am really sorry for the confusion, and hope this new ticket will clear up all the information that you need. Thank you so much in advance,
Seoul
Re: my item lost please chekc ticket
Posted: Thu Sep 18, 2014 10:56 am
by hanjm15
Dear admin team,
I know you are working hard, and I imagine you are dealing with the problems one by one, but what is with this preferential restorage? Why do some people get dealt with much quicker than those who have opened a ticket a while ago?
We all are equal users, and we all equally love this game. We ALL have the equal right to demand for the same treatment upon server errors (or any other types of errors), and we will ALL sincerely appreciate your time and effort on this matter.
Please, by all means, deal with them (the tickets) one by one, but please get back to us - we feel the communication is the key.
I wish you have a great day.
Yours sincerely,
A user.
Re: my item lost please chekc ticket
Posted: Fri Sep 19, 2014 9:03 pm
by PiradoH
I believe we all have some open ticket. You are not special. Sit and wait like everyone, just communicate is enough!!