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Connecting error

Posted: Thu Dec 08, 2016 12:09 am
by ArabianArrow
When I select a town to connect to, the client freezes then takes me back to the login screen with this error

Image

Rare bug, but so far 2 of my accounts are basically locked out from getting in-game.

Re: Connecting error

Posted: Thu Dec 08, 2016 12:12 am
by GMSignPainter
Checked server, everything's fine. I could login as well without issue.
Issue must be on your end.

Re: Connecting error

Posted: Thu Dec 08, 2016 3:10 am
by ArabianArrow
I can login too on other accounts. It's just 2 specific ones that are locked, all the others work fine. :o

Re: Connecting error

Posted: Thu Dec 08, 2016 10:13 am
by GMSignPainter
ArabianArrow wrote:I can login too on other accounts. It's just 2 specific ones that are locked, all the others work fine. :o

Please send us a ticket about the issue and we will investigate.

Re: Connecting error

Posted: Sat Dec 17, 2016 2:25 am
by GunsUnleashed
Same problem with my job char and I've sent a ticket.

Re: Connecting error

Posted: Sat Dec 17, 2016 4:36 pm
by Thomas
I have the same problem with my main wizard.

Re: Connecting error

Posted: Mon Dec 19, 2016 2:07 am
by Metalarg
got same problem on 2 of my storages account, so maybe we are talking about a global problem

Re: Connecting error

Posted: Mon Dec 19, 2016 2:17 am
by GMSignPainter
We are aware of this issue and are investigating. Sorry for the inconvenience.

Re: Connecting error

Posted: Mon Dec 19, 2016 2:45 pm
by Caretaker
Same, also other chars on that account work fine.