Connecting error

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ArabianArrow
Posts: 2016
Joined: Thu Nov 12, 2009 12:44 am

Connecting error

Postby ArabianArrow » Thu Dec 08, 2016 12:09 am

When I select a town to connect to, the client freezes then takes me back to the login screen with this error

Image

Rare bug, but so far 2 of my accounts are basically locked out from getting in-game.

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GMSignPainter
Site Admin
Posts: 2840
Joined: Fri Oct 09, 2009 10:18 pm
Location: Lyon - France
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Re: Connecting error

Postby GMSignPainter » Thu Dec 08, 2016 12:12 am

Checked server, everything's fine. I could login as well without issue.
Issue must be on your end.

ArabianArrow
Posts: 2016
Joined: Thu Nov 12, 2009 12:44 am

Re: Connecting error

Postby ArabianArrow » Thu Dec 08, 2016 3:10 am

I can login too on other accounts. It's just 2 specific ones that are locked, all the others work fine. :o

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GMSignPainter
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Posts: 2840
Joined: Fri Oct 09, 2009 10:18 pm
Location: Lyon - France
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Re: Connecting error

Postby GMSignPainter » Thu Dec 08, 2016 10:13 am

ArabianArrow wrote:I can login too on other accounts. It's just 2 specific ones that are locked, all the others work fine. :o

Please send us a ticket about the issue and we will investigate.

GunsUnleashed
Posts: 61
Joined: Tue May 05, 2015 11:31 pm

Re: Connecting error

Postby GunsUnleashed » Sat Dec 17, 2016 2:25 am

Same problem with my job char and I've sent a ticket.

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Thomas
Posts: 1190
Joined: Wed Jul 14, 2010 11:27 am

Re: Connecting error

Postby Thomas » Sat Dec 17, 2016 4:36 pm

I have the same problem with my main wizard.

Metalarg
Posts: 419
Joined: Tue Nov 10, 2015 8:25 pm

Re: Connecting error

Postby Metalarg » Mon Dec 19, 2016 2:07 am

got same problem on 2 of my storages account, so maybe we are talking about a global problem

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GMSignPainter
Site Admin
Posts: 2840
Joined: Fri Oct 09, 2009 10:18 pm
Location: Lyon - France
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Re: Connecting error

Postby GMSignPainter » Mon Dec 19, 2016 2:17 am

We are aware of this issue and are investigating. Sorry for the inconvenience.

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Caretaker
Posts: 521
Joined: Thu Nov 12, 2009 8:43 am

Re: Connecting error

Postby Caretaker » Mon Dec 19, 2016 2:45 pm

Same, also other chars on that account work fine.


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