Cant login

Are you having trouble launching the game or any other non-ingame related issues? Post them here to get help.
ayin
Posts: 4
Joined: Wed Sep 19, 2012 1:41 am

Cant login

Postby ayin » Sat Sep 22, 2012 7:52 am

The first time I login, it pops out "Failed to login to server, please try again in a few moment."
The second time I login, it says my ID or password was not correct. But I can use the same ID and password login to the official web-site. Can anyone help me with this? :? :?

ayin
Posts: 4
Joined: Wed Sep 19, 2012 1:41 am

Re: Cant login

Postby ayin » Sat Sep 22, 2012 9:20 am

gm please help..

User avatar
lemonbone
Posts: 926
Joined: Sat Feb 05, 2011 1:27 am

Re: Cant login

Postby lemonbone » Sat Sep 22, 2012 9:21 am

Try update?
IMpriest

GMSpherix
Site Admin
Posts: 798
Joined: Mon Dec 21, 2009 11:00 pm

Re: Cant login

Postby GMSpherix » Sat Sep 22, 2012 10:07 am

If you can log onto the website, but cannot log onto the game and you are 100% sure you have updated to the latest version, it is likely to be a firewall issue on your side.
Check us out on Image
Or follow us on   Image

ayin
Posts: 4
Joined: Wed Sep 19, 2012 1:41 am

Re: Cant login

Postby ayin » Sat Sep 22, 2012 11:17 am

so, I have to close the firewall to play?

ayin
Posts: 4
Joined: Wed Sep 19, 2012 1:41 am

Re: Cant login

Postby ayin » Sat Sep 22, 2012 11:39 am

I tried turn the firewall off but it keeps showing 1)id/password are incorrect(which I am sure I put it correctly) and 2)fail to log into sever.
However, my desktop works perfectly fine, but my laptop cant log in.
Any suggestion?

User avatar
GMSignPainter
Site Admin
Posts: 2840
Joined: Fri Oct 09, 2009 10:18 pm
Location: Lyon - France
Contact:

Re: Cant login

Postby GMSignPainter » Sat Sep 22, 2012 1:46 pm

ID and password are case sensitive. Make sure you type both properly.

User avatar
BlackVampire
Posts: 113
Joined: Fri Jul 13, 2012 4:05 am

Re: Cant login

Postby BlackVampire » Sat Sep 22, 2012 2:18 pm

ayin wrote:I tried turn the firewall off but it keeps showing 1)id/password are incorrect(which I am sure I put it correctly) and 2)fail to log into sever.
However, my desktop works perfectly fine, but my laptop cant log in.
Any suggestion?


try disconnect your laptop, and reconnect again ~

knightme
Posts: 1
Joined: Wed Sep 26, 2012 5:24 am

Re: Cant login

Postby knightme » Wed Sep 26, 2012 5:29 am

I am having the same issue and have tried all of the above, registered 2 different times. With both of them I can not log into the game or website. Apparently there is an issue with registering and account or something. the account name is "knightme" Any help would be appreciated, thanks

User avatar
rainyhu
Posts: 6
Joined: Wed Sep 26, 2012 7:43 am

Re: Cant login

Postby rainyhu » Wed Sep 26, 2012 7:51 am

i also meet the same problem!


Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 12 guests