Dragon Raja Global In-game Rules

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GMSignBreaker
Posts: 340
Joined: Sat Apr 10, 2010 11:59 pm

Dragon Raja Global In-game Rules

Postby GMSignBreaker » Wed Apr 28, 2010 7:29 pm

Table of Contents

1. Introduction
2. Hacks
3. Modifying Game Files
4. Autoclickers
5. Scams
6. Bugs
6.1.Punishment for Bug Abuses
6.2. Exceptions
7. Harassment
7.1. Harassment via Leveling
7.1.1. Punishment for Violators
7.2. Harassment via Communications
7.2.1. Punishment for Violators
8. AFK Leveling
8.1. Reporting Requirements for Players
8.2. Punishment for Violators
9. Loss of Items
10. Account Sharing
11. Rule Updates
12. Appeals Process
13. Termination of Dragonraja Global Services (hence forth known as DRG) & Accounts
14. Consent to Use of Data.

1. Introduction

You have obtained a license to the Software and your rights are subject to this License. Except as expressly licensed to you herein

Players are responsible to read and understand the rules. Players are also responsible to periodically check if there are any changes to the rules. All decisions made by the GM team will be under the assumption that players have read and understood the rules.

The rules we have written are to ensure a pleasant gaming experience for all players. As such, it is up to each individual player to read the rules and follow the rules accordingly. Any player found to violate the rules listed here will be punished accordingly. Any ambiguity in the rules shall be construed strictly to ensure a pleasant gaming experience.

2. Hacks

The use of hacks is strictly prohibited. Hacking is defined as, "the use of a third-party program that allows actions not allowed under normal gaming circumstances which allows the player to gain an advantage over other players." Any player caught using any hacks for the purpose of gaining an unfair advantage over players will be permanently banned.

3. Modifying Game Files

Modifying game files in any shape or form is strictly prohibited. Punishment for game file modification will be a ban based on benefits to user and if any victims are involved. However, modifying UI files (files ending with .ui) in order to make a Custom UI is allowed.

4. Auto clickers

The use of auto clickers is allowed.

5. Scams

Purposely scamming other players will not be tolerated. Players must report any scams within three days for the GM team to investigate. If reported later, the GM team will not open an investigation.

In order for a reported incident to be considered a scam, ALL of the following conditions must be met;

a) A minimum of two parties;
b) an exchange between the parties (physical or intellectual);
c) a false promise by one or more parties.
d) The exchange must happen at the same time. In example, an exchange involving one party to pay the other party at a different time of the exchange will be excluded from this ruling

The following acts will NOT be considered a scam;

a) Borrowing item(s) (Viewed by case by case basis)
b) giving item(s) to a player for free (e.g. someone claiming to be your friend);
c) giving item(s) in exchange for non in-game items (Real Money Trade, account info, etc).

When an incident has been determined to be a scam, all items will be returned to the victim. The scammer will be punished. The severity and length of punishment shall be determined according to the act. All decisions are final.

Also, any attempt of scamming account through tickets will make the player banned permanently from the Support Desk and the Forums. An ingame ban may also be considered.

6. Bugs

Players are encouraged to report any bugs they find. Any player found knowingly abusing bugs for the purpose of gaining an unfair advantage over players will be punished. The bug in question will determine the severity and length of punishment.

6.1. Punishment for Bug Abuse

Low priority bug: One day ban and removal of all benefits accrued from the exploitation of the bug.
Medium priority bug: Three days ban and removal of all benefits accrued from the exploitation of the bug.
High priority bug: Seven days ban and removal of all benefits accrued from the exploitation of the bug.

Bug priority will be determined by the level of impact it has to the character in question, the impact it has on other characters, and on the game as a whole. Bug priority will only be determined by the GM team. Doubts cast upon the GM team's decision on bug priority will be considered, but decision s on bug priority will be left to the GM team and the GM team only.

6.2. Exceptions

Bugs, such as "ice death" or double extreme fire/ice are allowed to be used. While strictly not part of the game design, they have been accepted widely by the community to be beneficial and even needed. Further, deletion of Pcloud is another allowable bug exception. Future determinations of bug exceptions will only be made by the GM team. The community may give their input and all inputs will be considered.

7. Harassment

Harassment will be defined as, "any intentional action(s) to ruin another player's gaming experience." To prevent abuse, both IP and character will be considered. This means you cannot simply switch characters to continue your harassment. Furthermore, the harassment rules can be changed at leisure to fit the situation at hand as such; please do not conduct any obvious act of harassment thinking you have found a loophole. The following circumstances will be, but not limited to, considered harassment;

7.1. Harassment via Leveling

Harassment via leveling will be restricted to one victim, one harasser. If there are more than one harasser to one victim, the victim must submit separate reports for each harasser. If a harasser has more than one victims, each victim must submit a separate report. Harassment reports MUST be sent in on the day of harassment. Any reports afterward will not be accepted.

Conditions:

1.The harassment MUST take place at a leveling ground and the victim must be engaged in leveling activities.

2.The victim must submit a screenshot explicitly saying they give up, will not fight back, and will leave the pit. The victim then must leave the specific leveling ground.

If the conditions above are met twice within one hour, then it will be considered as harassment. The conditions are to ensure harassment is indeed taking place, instead of being a fight over leveling spots.

Loopholes

1. Harassers cannot simply change characters to continue the harassment. If there is sufficient evidence pointing towards the same harasser on different characters, the above rules will apply.

2. Harassers cannot simply kill everyone else in the victim's party and leave him alone to avoid harassment rules. Killing the victim's entire party will be treated the same as killing the victim. This loophole is not limited to killing the entire party. If the GM team receives enough evidence that even killing one player on the victim's party substantially interferes with the victim's leveling, then that will be considered to meet the conditions set above.

3. The GM team reserves the right to determine what constitutes a loophole and what doesn't. Just because a certain action is not listed under this section as a loophole, does not mean the GM team cannot determine that specific action to be a loophole.

Disclaimer: Please do not use the harassment rules as a tool to exact revenge on other players. If the GM team reasonably believes we are being used as a political tool, we will not entertain any more reports from such player. Any ambiguity will be determined by the GM team to ensure harassment is not taking place and the GM team is not being used as a political tool.

7.1.1. Punishment for Violators

First offense: Warning
Second offense: Three day ban
Third offense: Seven day ban
Fourth offense: Permanent ban

Offenses are independent of the number of players, limited to the day. That means a player may only receive one offense per day. For example, if player A is harassing five players in a single day and all five players report that harasser, then the harasser will only receive one warning.

7.2. Harassment via Communications

Report format: In order to report harassment via communications, valid proof must be given. The following are minimum requirements for such reports:

a) Spam chat box: A screenshot of the spam must be taken. To be considered spam, the chat box must contain mass irrelevant messages (same messages over and over again, and/or nonsense). However, one occasion will not count as spam. There must be a minimum of 3 different occasions (Within at least seven days of each other) for it to count as spam AND you must clearly tell the spammer that you wish for him/her to stop.

b) Spam mailbox: A screenshot of the mailbox must be taken. To be considered spam, the mailbox must have a minimum of 10 mails over a period of 7 days from the same recipient. Each mail must also contain spam. In addition, a request for the spammer to stop must be given.

7.2.1. Punishment for Violators

First offense: Warning
Second offense: Three day ban
Third offense: Seven day ban
Fourth offense: Permanent ban

Each individual report will be treated as one offense. For example, if player A is found to be harassing three players, player A will receive a third offense, which will be a total of ten days ban.

8. AFK Leveling

AFK leveling is strictly prohibited. AFK leveling will be defined as leveling a character (both level and tactic level; with the exception of tactic training poles) without physically being at the computer. The AFK time period for being physically absent will be five minutes.

Of course, leeching other players while you are AFK is not allowed and will be subject to these punishments.

Logging out when questioned by another player, RC, or GM will be an admission of guilt and will be punished accordingly. We have the proper investigative tools to determine whether or not the person in question disconnected or had someone log him or her off. The person helping the questioned character log off will be counted as lying for the AFKer.

Since it is inefficient for GMs and RCs to wait 5 minutes for each AFK, the time will be decreased to 15 seconds before the punishment. However, if you mail the GM or RC who gave you the punishment within 5 minutes of the punishment, it will be dissolved.

Also, do know that farming job materials (such as butcher skins) while being AFK is also not allowed.

Any ambiguity in this rule will be construed to uphold the principle of this section.

8.1. Reporting Requirements for Players

For a player to report an AFK leveler they must:

1. Take a minimum of three screenshots. One of the screenshot must show you initially asking the question if he is present and another that must use "/normal note" as well the time showing that it has been 5 minutes since you initially asked the question. All other screenshots must show that "/normal note" was used and a question asking if the player is present.

2. OR, a video can be taken. The video must be 5 minutes in length; in addition, the player in question must be asked if they are present at least once per minute.

Further, you are OBLIGED to answer any questions asked by players questioning your physical presence. Ignoring will not be accepted as an excuse. Any player constantly asking you the same question, even though you have proven to be present will be subject under the harassment rule.

If you falsely report a player for AFK leveling, but they have not been AFK leveling (Editing screenshots, etc.), you will be punished instead. If the physical presence of another player is asked and you lied and said it was you, you will be punished as well.

8.2. Punishments for Violators

First offense: Warning.
Second offense: Seven days ban.
Third offense and more : Each time another offense is registered, the length of the previous ban is doubled and applied.
False report: Three days ban
Lying for AFKer: Three days ban

9. Loss of Items

DRG is not responsible for any loss of items incurred. The only exception is when an item(s) has been lost due to a bug.

10. Account Sharing


DRG does not sanction nor prohibit account sharing. However, each owner is responsible for any loss incurred as a result of account sharing. DRG is not responsible for any losses incurred due to account sharing, which includes, but not limited to, items, characters, and account status.

11. Rule Updates

When rules are updated, the new rules will apply to cases from that day onwards. Rules will not be applied in retrospect unless specifically stated.

12. Appeals Process

After a ban or warning has been issued, the player has one chance to appeal that decision. After the GM team deliberates on that appeal, any decision that stems from it will be FINAL.

Until the support desk is operational, players submitting their appeal must send a PM to the entire GM team. The option to send a PM to the entire team will be on the left side of your screen when you are drafting your PM. Any appeals that are not sent to the entire team will not be accepted.

When a decision is final, the case will be closed and any inquiries will be ignored. Players may discuss the issue as long as they stay within forum rules, but GMs will not take a part of that discussion.

13. Termination of Dragon Raja Global Services (hence forth known as DRG) & Accounts

DRG may also terminate your Account(s) (and access to all related properties) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of DRG services. You may lose your in-game personas as a result of Account termination. If you have more than one Account, we may terminate all of your Accounts and all related properties. DRG may issue you a warning, or may immediately terminate any and all Accounts that you have established. You acknowledge that DRG is not required to provide you notice before terminating your Account(s). If DRG terminates your Account, you may not participate in a DRG Service again without DRG's express permission. Contact support@dragonraja.eu to solve any issues in a timely fashion. DRG reserves the right to refuse to keep Accounts for, and provide DRG services to, any individual. You may not allow individuals whose Accounts have been terminated by DRG to use your Account.

14. Consent to Use of Data.

Logging on to DRG means you consent to DRG collecting, transmitting, and storing non-personally identifiable data including your Internet Protocol Address, Media Access Control address as well as game play and software usage statistics. DRG may use this information to improve our products and services.

GMNyx
Posts: 847
Joined: Sat Oct 10, 2009 1:39 am

Re: Dragon Raja Global In-game Rules

Postby GMNyx » Thu Jul 01, 2010 12:58 pm

UPDATED 1st of july 2010

The following text has been added in Section 12:

12. Consent to Use of Data.

Logging on to DRG means you consent to DRG collecting, transmitting, and storing non-personally identifiable data including your Internet Protocol Address, Media Access Control address as well as game play and software usage statistics. DRG may use this information to improve our products and services.

GMSignBreaker
Posts: 340
Joined: Sat Apr 10, 2010 11:59 pm

Re: Dragon Raja Global In-game Rules

Postby GMSignBreaker » Fri Jul 09, 2010 2:08 pm

UPDATED: July 09, 2010

9. Loss of Items

DRG is not responsible for any loss of items incurred. The only exception is when an item(s) has been lost due to a bug.

GMSignBreaker
Posts: 340
Joined: Sat Apr 10, 2010 11:59 pm

Re: Dragon Raja Global In-game Rules

Postby GMSignBreaker » Thu Aug 19, 2010 8:46 pm

Updated: August 19, 2010

10. Account Sharing

DRG does not sanction nor prohibit account sharing. However, each owner is responsible for any loss incurred as a result of account sharing. DRG is not responsible for any losses incurred due to account sharing, which includes, but not limited to, items, characters, and account status.

GMTempest
Posts: 502
Joined: Mon Feb 15, 2010 3:08 am

Re: Dragon Raja Global In-game Rules

Postby GMTempest » Fri Nov 18, 2011 4:13 pm

Update:

:arrow: Changed file modification ban to generic rather than specifics
:arrow: Added Pcloud deletion to bug exceptions
GMTempest's corner of laughs
Videos:

Note: I am MIA for a pretty long period of time. Busy with real life. If you need me for whatever reason, PM one of the GMs to contact me

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GMSignPainter
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Re: Dragon Raja Global In-game Rules

Postby GMSignPainter » Tue Dec 06, 2011 6:51 pm

Update:

:arrow: Added scam through tickets punishment

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GMSignPainter
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Posts: 2432
Joined: Fri Oct 09, 2009 10:18 pm
Location: Lyon - France
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Re: Dragon Raja Global In-game Rules

Postby GMSignPainter » Fri Feb 17, 2012 6:21 am

Update:

:arrow: UI Files (.ui) are the only files which are allowed to edit in the client.

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GMSignPainter
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Posts: 2432
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Location: Lyon - France
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Re: Dragon Raja Global In-game Rules

Postby GMSignPainter » Mon Aug 20, 2012 7:07 pm

Update:

:arrow: Changed punishments for AFK Leveling.


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